Customer Support
Receive assistance with your Earthwise Mowers and lawn maintenance equipment
Contact Us
Customer Service
Email: [email protected]
For product inquiries and assistance
Mailing Address
American Lawn Mower Company7444 Shadeland Station Way
Indianapolis, IN 46256
United States
Product Assistance
When contacting us regarding product-related concerns, please have your mower details ready to expedite the support process.
Service Availability
Email Assistance: Available for product inquiries
Response Time: Within 24-48 hours
Amazon Service: 24/7 for purchase-related issues
Amazon Customer Support
For the fastest support experience: Amazon provides comprehensive support for all products purchased through their platform, including immediate access to return processing, warranty claims, and technical assistance.
Returns & Exchanges
Process returns and exchanges directly through your Amazon account using Amazon's return policy for fastest resolution.
Technical Support
Amazon customer service can assist with product questions, usage instructions, and technical issues.
Warranty Claims
All warranty services for Amazon purchases are handled through Amazon's comprehensive support system.